Xperient - Communication Skills Training - bringing learning to life


Our history - Xperient - Communication skills training

“We wanted to create a true ‘one-stop-shop’ for our clients; somewhere where they could source training design, delivery, facilitation and role players without needing to manage multiple providers.”

Founders and Directors: Ian Sanders and Nicola Burnett Smith

Launching Xperient Training

Working directly with clients in a partnership approach, Xperient was established by Nicola Burnett Smith and Ian Sanders in 2007 to create and deliver meaningful and lasting communication training for business.

“From the very beginning we wanted everyone in our team to be confident as both role players and facilitators and especially adept at giving feedback in a coaching style. This meant that we could focus on the design and delivery style that we believed was most effective in embedding learning and behavioural change.”

Shared Values and Learning

“We believe that asking good questions is the holy grail of good communication. And this applies to our relationships with our clients and our associates. We believe in fairness and being open minded, respecting and supporting the people we work with and striving to understand our clients and team members better.
We know that we are always learning from each other.”  Ian and Nicola

“Ian and Nicola really added value to the process, both in terms of their roles on the day but also the support given to our assessors, some of which were quite new to the process and contributing greatly at the wash up and subsequent feedback stages.”

Alexandra Wilkinson – former Senior HR Adviser, Herbert Smith Freehills LLP