Xperient - Communication Skills Training - bringing learning to life

Ready-made training

Ready-made training post workshop feedback…

97 – 100% of those taking our courses would recommend them to a colleague.*

“The day was pitched perfectly and moved at a good pace.”

“This was one of the most enjoyable learning experiences I’ve had.”

“The interaction and skill of the presenters was excellent. Well done!”

“I will definitely use the techniques I have learnt today to help me.”

“What an excellent course.”

‘The interactivity was very useful.”

“Well run and very interesting.”

“Excellent course, well presented. Very informative. Absolutely Great!”

‘Very effective.’

‘Really enjoyed this course. All speakers were excellent and it made a very pleasant change from most courses. There was an element of humour and entertainment but for a good purpose!!’

‘This workshop has been really helpful.  I can put so much into my practice and improve patient’s experience.’

“The Xperient workshop was helpful in making me think about how to get the best effect out of giving feedback, rather than just getting it over with! It gave a good perspective on how to approach different situations from different angles and also brought into sharp focus how different everybody is in their approach.”

“This was one of the most enjoyable learning experiences I’ve done for CPD. The interaction and skill by the presenters was excellent. Well done!”

“What an excellent course. The interactivity very useful. Well run and very interesting.”

“Excellent – the topics were clear and enjoyable – understood more clearly how I give feedback and my reactions and insight into how some students react.”

“The whole workshop was useful and relevant. It was brilliant to reinforce methods and models. Loved the role-play and participation from group. Thank you.”

*Post workshop feedback surveys

Start today, choose from our growing list of ready-made workshops for a quick set up and great results.

Click on the workshop name for more information:

All our ‘ready made’ can be adapted and tailored to the needs of your people, your team and your organisation.

Coaching Skills

Helping people improve their coaching skills, in order to:

  • Build stronger relationships with others.
  • Create an environment of effective problem solving.
  • Enjoy more effective delegation and increased empowerment.
  • Better ownership of solutions.

Professionalism and Ethics Training for Under Graduates and Post Grad CPD 

Exploring fitness to practise, ethics, the public interest and professionalism.

  • Interactive workshops at universities, professional associations and organisations
  • Undergraduates, recently qualified practitioners, assessors and supervisors.

“This was a very well structured and delivered course. It was a most informative day that was structured around the delegates’ requirements and was truly interactive …so there was total engagement by all course delegates.”  Professor, Bristol University Dental Post Grad CPD

“The ‘Professionalism’ training provided by Xperient was so interactive it went beyond the seminar room into coffee, lunch and tea breaks – I was delighted to see this level of engagement by our culturally diverse group and feel certain they, their practices and their patients will benefit from the day. It was a pleasure to work with Xperient, to share their enthusiasm and to witness their communication skills.” Christine Horner, CPD Adviser, NHS Education for Scotland

”I spoke with the class yesterday and they really enjoyed the course. What they particularly liked was the workshop format and the opportunity to ask lots of questions and be interactive. I think the course was particularly interesting in that it didn’t offer answers to questions but allowed the class to explore the possibilities.” Professor, Aberdeen University

Team Building – DiSC® Awareness training

Relationships based on trust and mutual respect lead to collaboration, mutual support and better decisions through constructive challenge. This leads to higher team performance.  In our workshop “THE JOURNEY TO TEAM EXCELLENCE“, we will use the DiSC® profile to accelerate effective working relationships by increasing team member understanding of the behavioural styles of self and others.

The content of this workshop is designed to help you achieve the following outcomes:

  • Understand the ingredients of high performing teams and the behaviours leading to a cohesive team.
  • More effective team working relationships by using DiSC® to increase self-awareness and awareness of others.
  • Understand and respond to any gaps when individual profiles are mapped onto an overall team profile.
  • Increased personal influence inside and outside the team by being able to read other people and flex to the other person’s behavioural style.
  • Understand how different team members react under pressure.
  • Agree individual and team actions that will increase team cohesiveness and performance.
  • Apply DiSC®  to relationships outside the team leading to even greater benefit.
  • Strengthen working relationships that will contribute to team excellence.
  • Follow-up coaching and events can be commissioned to propel your journey further forwards.

The content and length of our workshop “THE JOURNEY TO TEAM EXCELLENCE” can be adapted to suit your objectives and the needs of your team.

Inclusive Leadership

Encouraging managers and leaders to adopt a more inclusive approach, developing:

  • Greater knowledge of diversity and inclusion.
  • Fairness and trust within your organisational culture.
  • A greater mix of innovation and creativity in your workforce.
  • Better opportunities for all individuals to flourish.
  • Impact of unconscious bias on recruitment and career decisions.

Wellbeing in the Workplace

Focussing on mental health, self-management, workplace stress and making reasonable adjustments, creating:

  • A healthy balance between work objectives and the needs of the individual.
  • A positive, caring environment that people want to work in.
  • Greater self-awareness and empathy for others.
  • Highly developed interpersonal skills.
  • Awareness of personal bias and stigma around mental health conditions.

Presentation Skills

Learning tips and techniques for delivering positive and confident presentations at work, to develop:

  • Greater understanding of personal impact.
  • Know how to overcome barriers to polished presentations such as lack of confidence or nerves.
  • Better preparedness for all eventualities and different audiences.
  • The use of humour, storytelling and visualisation to enhance your presentations.

Communication on a Virtual Platform 

Managing the ways that you can communicate when you are online, developing:

  • The building of rapport with people in different locations.
  • Understanding in the importance of the words you choose and how they are spoken.
  • How to have a positive impact when you are not face-to-face.
  • An understanding of the difference between audio and video conferences.
  • Increased confidence and efficiency when working on a virtual platform.
  • The best usage of the online communication.

This training available via Webex or your preferred online communication platform.

Discover – Managing Meetings over a Virtual Platform.

Giving and Receiving Feedback

Developing skills in communicating feedback to others, specifically:

  • Greater confidence and preparation by using feedback models like AID™ and BOOST™.
  • Improved performance and increased engagement in your workforce.
  • Higher levels of trust between individuals.
  • A higher quality of interpersonal communication.
  • Understand how a feedback culture builds greater integrity and fairness.

Delivering Difficult Messages

Developing tools and techniques to help you face the most challenging conversations, to:

  • Learn a confident approach to any tricky interaction.
  • Improve skills in managing reactions in others and finding the right words.
  • Recognise the power of asking the right questions and adopting the right attitude.
  • Know how to be more assertiveness and flex your style to suit different individuals.

Negotiation and Influencing

Achieving a win-win outcome, whilst maintaining strong, mutually assured relationships, specifically:

  • Understanding how to prepare and structure an effective negotiation.
  • Showing courage when faced with challenges and remaining assertive.
  • Raised self-awareness to help you understand your impact on others.
  • Knowing when to adapt your style and approach.
  • Harnessing the power of skilled questioning and listening.

If you are interested in any of these ready-made communication training  workshops, please don’t hesitate to get in touch.

Looking for something that isn’t here? No problem. Talk to us about what you are looking for, the chances are we will have delivered a programme on it, or, we’ll be delighted to create one if not!